Increased preventive measures

In connection with COVID-19

For everyone's safety

Our daily priority rests with the health, safety and welfare of our residents and colleagues.

In these exceptional times, it is quite normal to have many questions concerning COVID-19. A great deal of information comes in from various sources every day and it may be difficult to find out where we stand.

The following lists all the information connected to life in a Cogir retirement home at this particular moment.

For everyone's safety

Preventive measures

Instructions

Here are the measures currently in place in Cogir retirement homes to protect our residents and colleagues. These measures are constantly being reviewed in compliance with Government directives. They are in addition to those normally required at all times by various governmental authorities.

  1. Entrance into the residence is through the front door only.
  2. Only people working in the residence as staff members or health professionals are allowed in the residence.
  3. Every single day, all who enter must fill out a form. If we have any reason to believe that someone may be a carrier of the virus or has been in close contact with a COVID-19 positive individual, that person will not be allowed in. This procedure is also applicable to our employees.
  4. A protective zone has been set up so that people entering the residence will leave their street clothes there and put on their work clothes. At the end of a shift, the work clothes will be washed inside the residence.
  5. Any item coming into the residence, including foodstuff from our suppliers, is washed. The same applies for the residents’ on-line purchases and packages delivered from their loved ones.
  6. All common areas and accessories (handrails, door handles, elevator buttons, etc.) are disinfected many times daily.
  7. Common areas where people are likely to gather, such as the gym or the swimming pool, are closed off.
  8. Changes have been made in the dining rooms and service hours have been modified to enforce social distancing rules. Where a dining room’s layout does not allow for social distancing, the room is closed, and meals are brought directly to the apartments.
  9. We strongly recommend to our residents not to venture outside. In the event an outside trip is warranted (in an emergency or for medical reasons), a register must be signed, an exemption form must be filled out and the resident must be accompanied by a staff member.
  10. Any resident leaving his or her apartment is asked to observe the two-metre (six feet) social distancing rule. We cannot emphasize strongly enough how important that is!
  11. Everyone should observe the breathing etiquette and when coughing, use either the inside of the elbow or a tissue which must then be immediately discarded.
  12. All residents must wash their hands several times daily, particularly when entering and leaving their apartment.
  13. Everyone should avoid hugs, kisses, handshakes, etc.

We wish to express our sincere appreciation to all our residents and colleagues who follow these very important instructions to the letter, thereby contributing to the collective effort to defeat COVID-19.

Safety

Safety is everyone’s concern. That is why the following protective measures are currently being implemented in Cogir retirement homes.

We are working closely with local integrated health and social service centres to adapt our measures according to their recommendations.

  1. Every single day, anyone entering the home must do so through the front door only and all those who enter must fill out a form. If we have any reason to believe that someone may be a carrier of the virus or has been in close contact with a COVID-19 positive individual, that person will not be allowed in.
  2. Only people working in the residence as staff members or health professionals are allowed in the residence.
  3. A protective zone has been set up so that people entering the residence will leave their street clothes there and put on their work clothes. At the end of a shift, the work clothes will be washed inside the residence.
  4. Any item coming into the residence, including foodstuff from our suppliers, is washed. The same applies for the residents’ on-line purchases and packages delivered from their loved ones.
  5. Changes have been made in the dining rooms and service hours have been modified to enforce social distancing rules. Where a dining room’s layout does not allow for social distancing, the room is closed, and meals are brought directly to the apartments.
  6. We maintain a tight inventory of personal protective equipment so that every retirement home has the necessary supplies at its disposal.
  7. All residence personnel, including management, knows how to use the personal protective equipment and puts that knowledge into practice.
  8. Some retirement homes have called upon security guards to assist in enforcing the rules.

Every detail matters. That is why implementation of these various measures helps to reinforce the safety of our residents and colleagues.

Discovery of a likely or confirmed case

Observance of the rules and implementation of the increased protective measures will be adjusted to the specific needs of the residence should we unfortunately be faced with a suspected or confirmed case.

The following measures will be implemented if the residence is faced with a highly probable or confirmed case:

  1. Compulsory confinement of all residents in their apartments.
  2. The dining room will be closed off. The kitchen will remain open to prepare meals which will then be delivered at the door of every apartment.
  3. All common areas will be closed off, including the convenience store which will deliver orders at the door to the apartments.

Our residents and colleagues are very important to us and we care greatly for them and their loved ones. That is why we have implemented these additional measures.

I would like to have my parent temporarily stay with me

Pursuant to the Provincial Government’s April 3rd announcement, it is possible for a resident to temporarily go live in the home of a loved one.

It is important to make sure of the following beforehand so that everything goes smoothly:

  • Your parent can get up and move about without assistance.
  • You can provide your parent with a safe living environment, that is, one with little or no travel and one without visitors.
  • If you or your parent reside in an area that has been designated as “closed off”, you will still be able to travel.
  • If your parent requires personal care such as a bath, please confirm with your area’s CLSC that the agency will have the capability of providing such a service.
  • If need be, you will have quick and easy access to incontinence products.
  • You have the ability to provide the following services, if required by your parent’s condition:
    • Sanitary care
    • Assistance in getting dressed
    • Incontinence assistance
    • Assistance in moving about
    • Assistance in eating
    • Laundry
  • If your parent must follow a specific diet, you are able to comply with the instructions given by the residence at time of departure.

When you are ready to proceed with your parent’s temporary move, here are the steps to follow together with other important considerations you should know:

  • You and your parent must make an appointment with the residence’s general management to plan both the temporary move and the return to the home within 24 to 48 hours prior to the desired departure and return dates.
  • You must contact your parent’s pharmacy to inform them of the temporary change of address and make arrangements for the delivery of medication.
  • You must take care of all documentation relating to the home-care tax credit for the entire duration of the temporary stay.
  • When coming back, the resident must sign an official return statement, declaring any change to his or her health status. This is intended to ensure the safety of your parent, of the other residents and of the staff, as well as to see to it that any required care is maintained. Moreover, should we still be subject to temporary measures due to the state of public health emergency, the resident will be required to observe 14 days of compulsory confinement in his or her apartment and to comply with any additional instructions decreed by the government, as the case may be.
  • All the lease’s terms and conditions must be observed.
  • For safety reasons, the resident must prepare, without assistance, the personal items he or she wishes to take along. You will not be allowed to enter the residence. Your parent will come join you outside the building.
  • Should the resident, or anyone close to the resident, experience any symptoms or have received a positive result following COVID-19 testing, he or she will not be allowed back into the home before all symptoms have disappeared. In fact, the residence must be informed without delay should your parent experience symptoms in the 14 days following his or her departure from the home.

Because life Goes On!

Because of the generally animated lifestyle inside a residence, it becomes that much more important to keep busy in these exceptional times.

After all, maintaining social distancing doesn’t mean we can’t brighten the day with a few moments of reinvented pleasure!

Here are a few ideas:

  • Let everyone sing, dance, move in unison… on our balconies!
  • Share some enjoyable moments during a virtual happy hour
  • Discover new outlets for your passion through the guided writing workshops
  • Unleash your creativity by learning how to make your own mandalas
  • Play and find entertainment on-line
  • In short, there is always something to do… together, while remaining at home!
  • Don’t ignore your taste buds. There are themed cooking contests as well as the comfort food created by our in-house chefs!

After all, life is not about the destination, but rather about the journey and the adventures in it! It is quite likely that the spring of 2020 will remain embedded in our memories – as the time we remembered how tightly knit we are!